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M-DCPS BlackBerry FAQ's
Below is a list of Frequently Asked Questions regarding the BlackBerry Handheld.



Click on model formore information.
Blackberry
How can I get a BlackBerry handheld?
Fill out an Add, Move or Change request.
What are the pre-requisites for receiving a BlackBerry?
• School must be EPO (E-Policy Orchestrator) compliant (virus-free).
To verify, contact Data Security at (305) 995-3979.
• User's computer must have full Microsoft Outlook mail client on the network. Help
• User's computer must have USB port.
• User's computer must have Microsoft Windows XP, 2000 or ME.
• User's computer must have Microsoft Office 2003, XP or 2000.
• BlackBerry handhelds are not yet supported by Mac OS.
Why should I purchase a BlackBerry handheld?
How are the BlackBerry handhelds paid for?
The handhelds are funded through the school's or work location's budget which will pay for the initial cost of the unit, license, year of BlackBerry service and monthly phone charges.
What are the differences among the two models?
• The AT&T 7290 model has a color display and typical cellular phone with less expensive monthly charges (recommended).
• The Nextel 7520 model has a color display, speaker phone, new icons, more ergonomically-designed keyboard, and radio feature for users accustomed to Nextel phones.
Who do I call if I have problems with my BlackBerry?
Call Systems User Support at (305) 995-3705 (0).

AT&T 7290 Nextel 7520
Miami-Dade County Public Schools : 1450 NE Second Avenue : Miami, FL 33132 : Phone: (305) 995-1000 : Copyright 2008